ST. CHARLES, IL

824 W Main St, Ste 2

St. Charles , IL 60174

Main Phone: (630) 377-0796

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Dorr Plumbing & Heating LLC Logo

"Dorr To Door Service"

SYCAMORE, IL 

204 S California St
Sycamore, IL 60178

Main Phone: (815) 895-2403


FAQ

Have a plumbing-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What should I do about a burst pipe?

    As soon as you notice any burst pipe, shut the water off (at the main shut-off valve) to your house immediately. Make sure you know where your main shut-off valve is before it becomes an emergency situation. If your pipes are frozen, turn up the temperature in the house, open closed cabinets in the frozen area (if applicable), and have a fan blowing on the pipes until a professional can assist you. If you're looking for plumbers in St. Charles, IL, give us a call today.

  • What should I do when my toilet overflows?

    If your toilet starts overflowing, don’t panic. You can prevent the toilet from losing more water by shutting off the toilet supply stop located behind the toilet. Then, clean up the water and call the plumber. As plumbers in St. Charles, IL, we will be able to assist you from there.

  • How do I unclog my tub?

    Typically, a slow draining tub is due to hair clogging the drain. Usually, removing the hair from the stopper assembly will do the trick. If that doesn’t work, the clog may be too far down the line for you to reach. We are reliable plumbers in St. Charles, IL and we can help you from there. Just remember to never put anything down the drain and risk it getting stuck. 

  • How can I fix my garbage disposal?

    When disposals get over-filled, or something is caught in them, the motor is tripped so they aren't damaged. Once the disposal has been cleared you can press the reset button, turn on the water, and turn on the disposal. If the disposal has failed multiple times in several months, it may be time to replace your disposal. Typically, a disposal lasts seven to ten years, depending on the use. If you need a replacement or can not remove what is clogged in the motor, get in contact with us today for plumbers in St. Charles, IL.    

  • Why is my faucet leaking?

    Faucets leak for many reasons. The most common leak comes from needing to replace the faucet cartridge. The most common brands that plumbing companies have cartridge replacements for are Moen and Kohler. If the leak is coming anywhere from the body of the faucet, you may need to call the manufacturer for replacement parts. If the faucet is older than 10 years old, we recommend replacing the faucet. If this is a problem you're experiencing, we have you covered as the plumbers St. Charles, IL loves.  

  • Should I install a tankless water heater?

    Installing a tankless water heater has many benefits, especially having on-demand hot water. However, not every house can accommodate a tankless system. If you are interested in finding out more information on installing a tankless water heater, our plumbers in St. Charles, IL will be able to help.

  • Are drain cleaning chemicals safe?

    Drain cleaning chemicals are bad for your pipes. This is because they could cause the pipes to deteriorate. Get in touch with us today if you are experiencing a plugged drain. We are plumbers in St. Charles, IL. 

  • Do I need to repipe my home?

    Typically, homes that are piped in galvanized water lines should be repiped to copper. Also, homes with copper drain lines should be repiped to PVC. If you find yourself needing constant plumbing repairs due to these older lines, you should consider repiping your home. As plumbers in St. Charles, IL, we are more than happy to take a look at your pipes.    

  • Why do I smell sewage in my home?

    You may be smelling sewage in your home because there’s an issue with your sewer line, vent line, or trap. If the smell is due to sewage, you may have noticed a backup in your basement or drains gurgling in the house. If this is the case, you will need your drain rodded. If you do not have a sewage backup and the smell does not dissipate, you should call plumbers in St.Charles, IL to diagnose the problem.       

  • What is hydro-jetting?

    There are several ways in which plumbers in St. Charles, IL can remove a blockage in your pipes. One such way is with hydro-jetting. We flush water through your sewer pipes to clean sluggish lines. This is an effective way to clear out grease and grime build-up. However, if you have a completely blocked pipe, a professional will need to rod the line first before they can jet your sluggish sewer.  

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